This page explains how to register, log in and book, and what to expect from our appointment reminders. If you are having trouble booking online, start here.
Existing Clients
If you are an existing client please do not register. Instead, email us at cheshirelasers@hotmail.co.uk and we will send you out a password linked to your appointments as quickly as possible.
If you have an online booking already and have forgotten your username or password, please click Forgot Password as shown here to be sent your reset information.
NEW Clients
For new clients, please register on the appointment system.
You will be asked for your details, including an Email address and contact number. You will also be asked for your contact information and permission to be contacted by email, phone, and text if we need to contact you about your appointment.
Please be aware if you do not give permission to be sent email appointment confirmations and reminders, you will not be able to use the online system. In which case, please phone us to schedule all your appointments.
Booking an appointment
Please choose
1)The specialist (to narrow down your search) 2)The Treatment type (if you have not had the treatment before you will need a consultation first) 3) The date
Whenever you book an appointment, the system will send you an email confirming your appointment time. Please check this email. If you do not receive it, please check your spam, and if you can not find it, please let us know so we can confirm the day and time.
Appointment Reminders
We send out appointment reminders by email. For longer appointments and laser treatments, we send a reminder a week before your appointment in case you have forgotten about it. Please reply to this email and confirm your appointment so we know you are coming, as we sometimes have a waiting list for these treatments.
You will also receive reminders 48 hours and 24 hours before your treatment. This is to remind you of your appointment to help you avoid any cancellation fees, as described in our cancellation and arriving late policy.
We apologise for the number of reminders; however, we get a high percentage of people not showing up, arriving at the wrong time or cancelling their appointment at the last minute. Often with enough notice, we can fit a treatment in any newly available slots.