Author: Dr Teri Johnson

Dr Teri Johnson MBChB is Medical Director of Cheshire Lasers in Middlewich, established 2008. She qualified in medicine at Liverpool University in 1993 and was a GP partner at The Oaklands Medical Centre for 25 years, retiring from general practice in 2025. She is GMC registered, a full member of the British College of Aesthetic Medicine, a BCAM appraiser since 2015, and Save Face accredited.

ZO Acne and Oil Control Peels

ZO ossential peel Cheshire

Dr Zein Obagi MD created two ZO Peels for Acne and Oil Control

The ZO Skin Health Stimulator Peel stimulates the growth of collagen and elastin and reduces wrinkles, and the ZO Restorative Peel improves more sensitive skin, restoring luminosity and texture.

Combining these with the ZO Acne and Oil Control Treatment is also an extremely effective way to minimise oil production, large pores and inflammation in congested skin.

What is in a Restorative Peel?

This peel contains 3.5% Mandelic Acid, 3.5% Lactic Acid, 3% Citric Acid to provide a gentle surface exfoliation while instantly improving skin’s luminosity, texture and tone for a restored complexion. It is appropriate for all skin types, especially dull, dry and redness-prone skin.

What is in a Stimulator Peel?

This peel contains a 27% blend of lactic, citric and salicylic acid plus potent concentrations of other active ingredients to exfoliate the skin, stimulate the growth of collagen and elastin to reduce lines, wrinkles and other blemishes.

The ZO Acne and Oil Control Peels include:

A deep cleanse to remove impurities.

A scrub (Exfoliating Polish) to prepare the skin for easy extraction by removing remaining debris from the skin’s surface and then the Polish Activator.

ZO Peel Prep Solution to prepare the skin for the Peel.

A Stimulator or Restorative Peel according to your skin type and sensitivity. To minimise excess oil production and tighten pores.

An oil-free cream with a special blend of moisture factors, fatty acids and amino acids to perform a calming massage.

A bio-sulfur masque containing eucalyptus and kaolin for antiseptic and detoxifying benefits.

To finish the treatment, antioxidants, DNA-repairing enzymes and powerful sun protection using natural melanin, zinc oxide and titanium dioxide are applied to minimise acne scarring.

The active Peel solution can cause the superficial layer of the skin to peel off and may cause slight initial reddening. The treatment exposes a new layer of healthy, undamaged skin, resulting in a smoother texture and a more even skin tone.

What are the benefits of the ZO Restorative and Stimulator Peels?

  • Stimulate the growth of healthy cells while you shed damaged skin.
  • Treats mild acne and post-inflammatory hyperpigmentation.
  • Reduces pore size.
  • Improves the efficacy of skincare products.
  • No downtime.
  • Immediate results.
  • Soften and rejuvenate sun-damaged skin.
  • Improves skin texture and tone.
  • Reduce or eliminate age spots, freckles and hyperpigmentation.
  • Soften fine lines and wrinkles.
  • Stimulate the production of collagen for firmer, more youthful skin.

Who should (and should not) have a ZO Peel?

We recommend this peel if you have mild to moderate acne, are prone to breakouts, or have congested or oily skin. It also helps reduce skin ageing, sun damage, and hyperpigmentation.

We do not recommend the peel for those who are:

  • Pregnant or breastfeeding
  • Using Roaccutane or prescription retinoids
  • Having radiation or chemotherapy
  • Allergic to the acids in the individual peels

Do I need to prepare my skin before the peel?

You do not need to perform any preparation or use any specific skin care before the ZO Peels. However, you will get better results if you use some of the ZO products before having the treatment.

How long does the treatment take?

The treatment will take about 50 minutes.

You will notice results straight away and skin will be fresher, glowing and with an improvement in texture and tone. We recommend a course of treatments for optimum results.

Is the peel painful?

Unlike some stronger chemical peels during which you may feel discomfort, the ZO Restorative and Stimulator Peels are not painful and do not involve any downtime. You may experience a mild warming sensation briefly whilst the peel is applied. There may be slight initial reddening of the skin, followed by limited peeling a day or two later. For special events, the Peel is ideal to have three days before.

How long before I see results?

Most people will see a dramatic improvement in their skin after just one peel. However, for maximum benefit, we recommend a course of four Peels, 4-6 weeks apart.

Enhance the results of your ZO Restorative and Stimulator Peels

Additional ZO products can be added to your Stimulator Peel to enhance the results for your skin.

We also recommend the Dermalux Light after this treatment for an additional cost to enhance the results.

How do I book a ZO Acne and Oil Control Peel?

Sultana and Anna carry out this treatment at Cheshire Lasers in Middlewich.

Book a ZO Acne and Oil Control Peel

Not sure which peel suits your skin?

Book a Skin Assessment Consultation

How much is a ZO Acne and Oil Control Peel?

Sometimes it’s included in our special offers — so it’s worth checking this month’s offers.

View our ZO peel prices here

Reflexology by Sharron Reviews

Thinking of booking to see Sharron Level 5 Accredited Reflexologist?

Look at her reviews below and let her customers help you decide.

How do I leave a review about Sharron?

To publish a review about a treatment you have recently had with Sharron, please visit Reviews.io, an independent review website. The reviews on this site can be anonymous, or you can leave just part of your name or an initial if you prefer not to be identified.

Alternatively, we can publish your review on this page. Just email your feedback/review to Sharron, and we can publish it, provided you give us permission.

Reviews from Sharron’s clients

“Wonderful Reiki treatment today, second one I’ve had with Sharron and I’m very pleased with the results.”
“Excellent Reiki treatment, very uplifting and healing. Very satisfied with the treatment and the positive results. I think it’s really going to get me back to being my authentic self.”
“The reflexology I receive from Sharron is amazing. Sharron always helps me to relax. I feel like I am walking on air, as if a weight has been lifted from me. Big thank you to Sharron.”
“Always pleased with the reflexology I have received from Sharron. I sleep better after having the treatment. I have recommended Sharron to my friends and family.”
“A complete reset in body, mind and spirit. The treatment has been utterly wonderful and has settled some overworked body systems! Homework to do too. Thank you, Sharron.”
“Sharron’s treatments are always amazing and she is such a lovely caring person. She’s so good at what she does and is very thorough. The treatments are always a pleasure and leave me completely relaxed.”
“Excellent reflexology, makes me feel so relaxed. I have had several sessions of reflexology with Sharron and I always look forward to my next. I have recommended Sharron to my friends and family and they too have started having reflexology with Sharron.”
I can’t recommend Cheshire Lasers highly enough. I’m currently having a course of reflexology with Sharron, who is fantastic. Empathetic, knowledgeable, professional and incredibly skilled in what she does. Sally R
“sharron really does have healing hands, I have just had my first session and I am looking so forward to the next one. So professional and caring I was totally relaxed from start to finish.I highly recommend Healing Hands Reflexology,thank you so much sharron”  LC
“I had my first treatment with Sharron on Saturday and I would recommend her to anybody it was fantastic, so relaxing and Sharron is very gentle and kind. I felt totally relaxed all the way through and will definitely be booking again”.JB
“Fantastic professional service from Sharron who has a great understanding of all aspects of reflexology” GR
“Absolutely love my Reflexology treatments, Sharron is such a caring and gentle person, I look forward to seeing her every week.  I feel so relaxed and refreshed after a treatment, highly recommended” LAC
“Fantastic treatment, would highly recommend Sharron” LS
” Sharon has helped me through so much this past year. Her reflexology treatments have done wonders for my health. I have more energy, less pain, sleep through the night and feel a lot happy and less stressed. Sharon is such a caring and lovely person making me feel at ease and comfortable every step of the way. I highly recommend her treatments and services to all” LAR
“Absolutely wonderful experience….I wasn’t sure reflexology was for my wife and I but after several sessions its helped us both hugely. Sharron has a wonderful caring approach and offers a very professional service. We can’t say enough good things about her” GD
“Had another amazing treatment this morning. Sharron is very good at what she does and shows real empathy for her clients, as well as delivering a great service and makes you feel like you’ve known her for longer than you have. The treatments have really helped with my health issues and Sharron also gives you great tips to try at home too, thank you so much Sharron your light shines bright! ⭐️ xx”KH

 

Restylane

restylane Cheshire dermal filler

 

Restylane Dermal Filler was launched in the UK in 1996. The manufacturer, Q-Med is now part of Galderma.

In 2013 Galderma estimated that over 15 million treatments had been carried out worldwide.

Restylane is a gel containing particles of cross linked hyaluronic acid similar to the body’s own natural collagen. It is non animal in origin and does not require a patch test.

The hyaluronic acid is broken down over months leaving no trace of the product.

The gel is injected into the skin with a very fine needle, it plumps out the skin, filling lines, and deeper folds.

In 2016, the EMERVEL range of hyaluronic acid-based fillers, also from Galderma, was integrated into their Restylane range to create one large range of hyaluronic acid fillers incorporating NASHA Technology and Optimal Balance Technology into one product brand.

Restylane is a safe treatment and the full range contains 0.3% lidocaine for improved patient comfort.

View the products in the Restylane range used by Dr Teri Johnson:

Restylane Classic

Restylane

Restylane has an intermediate sized gel-particle and is specifically designed for the correction of moderate facial wrinkles e.g. forehead wrinkles, glabella lines, mild nose to lip furrows and lip enhancement. It contains lidocaine to reduce the discomfort from the procedure.

Restylane Lyft (Perlane)

"</p

Restylane Perlane has the largest gel particles in the Restylane product range. It is intended for shaping the face’s contours, correcting deeper folds and lip enhancement. e.g. Naso-labial folds, marionette folds, cheek enhancement, chin and jaw augmentation.

Restylane Refyne (formerly Emervel Classic)

Restylane Refyne (Emervel Classic)

Restylane Refyne provides a medium lifting effect, ideal for fine to moderate lines and wrinkles. It also works well for lip rejuvenation and restoration.

Restylane Volyme (formerly Emervel Volume)

Restylane Volyme (Emervel Volume)

Restylane Volyme has a very high volume lifting effect and integrates with the skin matrix. Used to address lost facial volume associated with ageing. It is a great products for enhancing or contouring facial features such as the cheekbones, cheeks and chin.

Restylane Defyne (formerly Emervel Deep)

Restylane Defyne (Emervel Deep)

Restylane Refyne has a high volume lifting effect and integrates with the skin matrix. Used to smooth away deep wrinkles or folds such as naso-labial and marionette lines (mouth-to-chin lines).

Restylane Kysse (formerly Emervel Lips)

Restylane Kysse (Emervel Lips)

Restylane Kysse – specifically formulated to enhance, define or augment the lip body and border. As with all of the Restylane range it contains lidocaine for improved comfort during the procedure.

Restylane Skin Boosters

Restylane Skin Boosters have the smallest particle size in the Restylane product range. It is intended for hydrating and boosting the skin.

Find out more about skin boosters here.

Prices for Restylane Dermal Filler Treatments with our Aesthetic Associates at Cheshire Lasers here

Prices for Restylane Dermal Filler Treatments with Dr Teri Johnson at Cheshire Lasers here

View Dr Johnsons Frequently asked questions and answers for Dermal Filler Treatments 

Aesthetic / Non Surgical Cosmetic Prices

Aesthetic / Non Surgical Cosmetic treatments are performed by Dr Teri Johnson and her associates. They all practice independently but still work in a team sharing knowledge and training to provide their patients with the best possible care and results.

Their prices vary depending on the products they use and their experience. They all specialise in different treatments and often recommend each other when they think someone else would be able to help with a patient’s concerns more appropriately.

Dr Teri Johnson

Dr Teri Johnson, our Medical Director and owner of M C Treatments. She lives in Middlewich, where she was a local GP partner at the Oaklands for 25 years.
She has been performing Botox treatments in her Cheshire Clinics since 2006. Dr Teri trained in Botox treatments with BCAM (The British College of Aesthetic Medicine), since then, she has attended many courses and conferences to further her education and maintain and improve her skills in Botox, Dermal Filler and Sculptra treatments and has been treating over 5000 patients since 2006.

Dr Teri’s passion is restoring a natural, youthful appearance to Men and Women who are concerned about their signs of ageing.
Dr Teri works Wednesdays,Thursdays, Fridays and Saturdays.
If you would like to see her, and are a new patient please complete this New patient enquiry form. She can review your details and advise whether she can help with your concern; if not, who she recommends is the best person to see.
Find out about her Botox and Aesthetic training here.
View Dr Teri’s Reviews here.

View Dr Teri’s Prices here.

Dr Kyra Drinnan

Dr Kyra Drinnan is a GP partner with 21 years of experience in medicine. She trained in Aesthetics in 2018 and joined Cheshire Lasers in February 2022.
Dr Drinnan has her own business. She performs relaxing wrinkle injections (Botox) &  dermal fillers treatments, Profhilo, Skin Boosters, Microneedling and TCA Touch Resurfacing for various indications.
Dr Drinnan performs cryotherapy to treat warts, verrucae and skin tags. She can also treat children over 5 for this.
She is available at Cheshire Lasers on Fridays and the occasional Thursday evening.

View Dr Kyra Drinnan’s prices and how to book with her here.

Dr Kathryn Hazlehurst

Dr Hazlehurst is a GP and has worked as a medical doctor for 17 years. She trained in Aesthetics in 2022 with the Harley Street Institute in London. Since then, she has done many advanced courses and masterclasses in aesthetics with the Skin Viva Academy. She joined Cheshire Lasers in January 2024.
Dr Hazlehurst performs anti-wrinkle injections (botox), dermal fillers, skin boosters, Profhilo, polynucleotides, skin peels and microneedling.
Dr Hazlehurst removes skin lesion with cryotherapy and electrolysis. She treats adults only.
She is passionate about improving facial symmetry and rejuvenating the full face and neck, with a keen interest in regenerative medicine.

Dr Hazlehurst is available at Cheshire Lasers on Momndays, Tuesdays and Wednesdays.

View Dr Kathryn Hazlehurst’s prices here

Dr Will Allen Facial Surgeon and Aesthetic Doctor

Dr Will Allen is a facial surgeon with years of experience working with skin cancer and also cosmetic reconstruction after trauma and facial deformity. He enjoys performing facial plastic and reconstructive surgery as well as Laser and Aesthetic treatments.
Dr Allen has a private practice here at Cheshire Lasers and in Shrewsbury. He performs a wide range of skin lesion removal including moles. He is available at Cheshire Lasers on Tuesdays and Thursday.

View Dr Will Allens prices here

The prices act as a guide only.

Without seeing a patient and assessing their needs, an exact price cannot be given.

 

Michaela Duffy Counsellor

Michaela Duffy Counsellor Middlewich

Michaela Duffy Counsellor at Cheshire Lasers.

Michaela offers a supportive, non-judgemental space where clients can explore their thoughts, feelings, and experiences at their own pace. She uses an integrative therapeutic approach, bringing together ideas and techniques from different counselling models. This allows her to adapt sessions to suit each individual’s unique needs rather than taking a “one-size-fits-all” approach.
At the heart of Michaela’s work is building a safe, trusting relationship while drawing on tailored methods to help clients explore experiences, understand patterns, and find new ways forward. She works collaboratively with clients to explore fresh perspectives and keeps their personal goals at the centre of every session.
Clients often find that working with Michaela helps them develop greater self-awareness, build resilience, and discover more effective coping strategies for daily life.

Your Counselling Experience

Michaela provides a calm, confidential, and supportive environment where clients can talk openly and feel genuinely heard without judgement. Over time, this process can help you gain clarity, develop new coping strategies, and feel more confident navigating life’s challenges.

  • Flexible Format: Sessions typically last 60 minutes and are available in person, online, or by phone to fit your lifestyle.
  • Personalised Care: Every session is adapted to your preferences—whether you benefit from a structured outline or space for open reflection.
  • Empathetic Support: Michaela listens attentively, collaborates with you, and gently encourages self-reflection to help you gain clarity and build long-term resilience.

Areas of Counselling

Michaela works with a broad range of experiences and conditions, including:

  • Mental Health Conditions: Anxiety, Generalised Anxiety Disorder (GAD), Social Anxiety, Separation Anxiety, OCD, Depression, Postnatal Depression, SAD, PMDD, Complex PTSD, PTSD, Personality Disorders, and Hoarding.
  • Life Challenges & Well-being: Abandonment issues, Burnout, Emotional Abuse, Family Issues, Low Self-Esteem, Low Self-Confidence, Loneliness, Perfectionism, Self-Harm, Stress, Work-Related Stress, and Suicidal Thoughts.
  • Neurodiversity: ADHD, Autism/Neurodiversity support.
  • Relationships & Family: Blended Family Dynamics, Family Issues, Non-Monogamy, Relationship Problems, and Young People’s Counselling.
  • Reproductive & Maternal Health: Infertility, Pregnancy, Birth, Miscarriage, and Baby Loss.
  • Career: Career Counselling and Work-Related Stress.

Client Groups

Michaela works across a wide range of age groups:

  • Young people (13–17)
  • Young adults (18–24)
  • Adults (25–64)
  • Older adults (65+)

What to expect at the First Session

The initial session is an opportunity for clients to share what has brought them to therapy and for both client and therapist to get to know each other. Michaela asks gentle questions to better understand the situation while giving clients space to talk about what feels most important to them.
During this time, Michaela explains how she works—including confidentiality and practical arrangements—and explores what clients hope to gain from counselling. It is also a chance for clients to ask any questions about the therapeutic process.
Many people find that this first meeting eases initial nerves and helps them decide whether they feel comfortable working together. From there, clients and Michaela decide together on the best way to move forward.

Are you considering a therapy appointment?

Making the first call for help is always the hardest. Please feel free to call or email Michaela to discuss your current difficulties and how counselling may help you.

How do I arrange an appointment?

Please contact Michaela directly on 07598 983 865  or email admin@therapymichaela.co.uk

When are appointments available?

Michaela provides hourly sessions weekly

    • Mondays
    • Wednesdays
    • Thursdays
    • Fridays

Prices for Counselling with Michaela

Standard Fee: £50.00 – £65.00 per session

Concessions Available For:

  • Students
  • Trainee Counsellors
  • Keyworkers
  • Low Income Clients

Professional Memberships and Accreditations

Registered Member MBACP — BACP Accredited Register
Verified Member on the Counselling Directory

DBS Status: Enhanced DBS checked

 

Powerform Pelvic Floor Treatment Feedback

Powerform V-Plus pelvic floor treatment chair at Cheshire Lasers

Powerform Pelvic Floor Treatment Feedback / Reviews

Thinking of trying our High-Intensity Focused Electro-Magnetic Pelvic Floor strengthening treatment? View feedback from our clients to help you decide if it is for you.

Feedback Received 1 week after 8th pelvic floor Treatment:

I have had a week pelvic floor and mild stress incontinence for years and this has got worse over time. I struggle to feel my pelvic floor and therefore find pelvic floor exercises impossible.  So I thought I would give the Powerform a try.
At first, I felt very little during the treatment and was concerned my muscles were past improvement. After a few treatments, I was more aware of my pelvic floor muscles and felt I could contract them slightly better than I could before. On my 6th and 7th treatments the muscle contractions felt more intense and I became more aware of my own pelvic floor contractions in between treatments.

A week after my 8th treatment on the powerform chair I am so much happier with my pelvic floor function. I can feel a significant improvement in the strength of my muscles and the stress incontinence has improved a lot.  I plan to have another couple of treatments over the next month and will definitely continue with the recommended 6-week maintenance

Feedback received on the day of 8th pelvic floor treatment:

Pleased with the results of the powerform pelvic floor treatment. Just had my 8th treatment, my pelvic floor feels tighter and I can feel and use the muscles in this area much more. I have improved control passing urine and it has reduced my stress incontinence. Thank you, TS.

Feedback received on the day of 8th treatment:

I was having several leaks a day whilst coughing, sneezing, lifting, physical exercise and certainly if I didn’t make it to the toilet on time.  Now I think its mostly reduced to just physical exercise as I feel more in control at other times.
I would definitely recommend the treatment as I do feel more confident. I am determined to carry on with pelvic floor exercises and follow up with occasional Power Chair treatments.

Feedback received after 8th treatment:

Since having my eight treatments, I have been drier day-to-day and have even managed a sprint to a late appointment without ending up with wet jeans. However, it feels like this is work in progress and I will be booking in for maintenance treatments for the foreseeable future to supplement pelvic floor exercises at home.

(I had two brutal births, did not do pelvic floor exercises and once I reached perimenopause suffered with stress incontinence. I did try an alternative machine 2yrs ago and improved but the cost and distance meant maintenance was not an option so having Power V+ so close to home is amazing.)

Feedback received after 10th pelvic floor treatment:

Interestingly after the series of sessions I noticed an improvement then a decline a couple of weeks later when I had the top up session this lasted for approx a week or so and then improved again. What I have noticed is a significant improvement in the ability to isolate the pelvic floor muscle which I had previously been unable to do. I would say there has been a definate improvement overall with significantly less occasions of leakage and I would recommend the treatment.

Feedback received after 9th pelvic floor treatment:

I’ve had a total hysterectomy & take HRT, I’ve had problems since the hysterectomy.  I’ve never been able to isolate my pelvic floor muscles, now I can and can do my kegel exercises during the day and even slow or stop my wee midstream. Huge improvement.

Feedback received after 10th pelvic floor treatment:

Definitely recommend it! Have experienced a big improvement overall.

Noah of Psychothe-Reiki Reviews

Thinking of booking to see Noah Sisson-Curbishley?

Why not view their feedback and reviews to help you decide?

  • Noah has provided excellent sessions with a mix of techniques, they respected my views and personal values, they really listened and helped me to explore my thoughts/feelings along with providing techniques I can use when needed in the future.
 
  • After starting counselling in first year, I noticed a big improvement in my overall mental health. During and after the pandemic, weekly sessions became a lifeline and helped me listen to my body and emotions. Noah has made a huge impact on my life, I truly believe that without their counselling (and outstanding listening skills) I would still be struggling with undiagnosed ADHD.
 
  • I feel very lucky to have had Noah as my Counsellor. They have helped me in so many ways and has given me the tools to help manage my symptom’s.  I looked foreword to our sessions every week and left them feeling confident, happy and calm.
 
  • Great experience, Noah was very helpful and understanding. Really appreciated every session and learned something every time.
 
  • Noah is an amazing counsellor. I felt comfortable sharing challenging and emotional information and had no fear of being judged or criticised, even for feelings that I judged and criticised myself for. I felt listened to, respected and empathised with, in a way that I haven’t for a long time. I feel more comfortable in myself as a person for having engaged with Noah and our sessions, and they guided them appropriately and considerately. They gave the right amount of interjection, and listened plenty but also gave their feedback and thoughts on situations that helped encourage me to see myself in a better light, and to hold myself to a more reasonable standard. I feel like I will be using the techniques and strategies I learned from our sessions going forward, and I have identified many of the biggest sources of stress and worry in my life through these sessions.
 
  • Noah has helped me consecutively over the past few years, there’s not one negative thing to say. They’re an amazing listener and always has helpful things to say that really made me think and understand why I’m feeling the way I am and how I can help myself going forward.
 
  • Noah has been my counsellor on and off for just over a year and I’ve felt they’ve really helped me in times of need. I feel that I’ve had someone who listens to me without any judgement who also understands me as an individual. I’ve felt that with their help, I’ve been able to grow as a person and better myself.
 
  • Noah was extremely helpful. They were very welcoming, and even though the sessions were done with Microsoft teams, I immediately felt comfortable with them which is a very important factor for me. They have been such a massive help.
 
  • I can’t offer any significant criticism, however working with Noah has been great. Throughout my experience, I have felt listened to, respected and have been able to talk about experiences I had not been able to explore emotionally until recently.
 
  • Noah was brilliant, I felt really listened to and valued where I am used to people glazing over or worse, and they were very reassuring and patient about things when I got distressed or was finding it hard to process out loud/find the right words. It was super valuable for me to speak to someone that I didn’t have to explain the nonbinary thing to (which I have had to in the past with many medical professionals etc) and didn’t have to code switch to be able to engage with. It also really helped that they didn’t focus on the trans thing except for when it became relevant, as that was a fear I had from previous experiences.    They’ve really helped me process some stuff I hadn’t realised was affecting me so badly, and got me through what has been a very difficult summer for *everyone*, so I massively appreciate everything they’ve done for me. I’d thoroughly recommend them for someone else having a hard time because I felt respected and engaged with, and they adapted to whatever I needed in the moment despite some messy direction changes mid-session (or sentence) and kept up with me, which I find rare. They were just very calming and validating about things I’ve struggled with for a long time and never once felt like it was oppositional or judging, and took time to read/register any feedback I sent outside of session time, too.  Thanks.  (I am fine with them reading this directly, if this is going to their manager.)
 
  • That Noah (my counsellor) adapted and used theories to help me understand and become more comfortable with talking about things. Really helped

Complaints Procedure

Cheshire Lasers is a local family-run business. We pride ourselves on delivering a high standard of care with compassion and respect.

If, however, the service that you receive does not meet the high standards that we aim to deliver, it is essential to let us know so that we can improve.

You can do this by alerting a member of our team as soon as possible. They will listen to your concern and aim to resolve your complaint efficiently and effectively.

It is best to make your complaint as soon as possible. This will mean memories will be fresher, and it will be easier to investigate the facts.

Cheshire Lasers aims to:

  • Provide a high standard of care
  • Welcome suggestions from clients, patients and staff to improve the safety and quality of our services
  • Learn from suggestions, incidents, and complaints.
  • Request feedback from all service users, including complaints, concerns, suggestions and compliments.
  • Respond to complaints promptly and sensitively in accordance with our privacy obligations.

Complaints Procedure

Cheshire Lasers aims to resolve your complaint as soon as we receive it. All of our service providers will attempt to resolve any complaints or concerns at the point of service, wherever possible, within the scope of their role and responsibility. If this is not possible, the complaint will be investigated by the most appropriate team member.

To make a formal complaint, please put this in writing to cheshirelasers@hotmail.c0.uk

All complaints will receive a written acknowledgement within two working days of receipt.

For complaints about medical treatments, the complaint will be sent to one of the Clinic’s Medical Team to investigate.  You may be asked to attend the clinic for an assessment with a member of our medical team.

Complaints of a non-medical nature are investigated by one of our Senior Aestheticians or Senior Client Coordinator, depending on the nature of the problem. If you are not happy with the response that you have received, your complaint will be escalated to one of our Directors. 

We aim to provide a complete response within twenty working days unless the investigation is still in process. In which case, we will send you a letter explaining the reason for the delay and will update you every ten working days. 

Complainants will be notified of the outcome of their complaint and any actions taken as a result of the complaint immediately upon conclusion of the process.

Cheshire Lasers takes all complaints seriously and uses them to improve the safety and quality of our services.

 

Microdermabrasion

 

microdermabrasion Cheshire

At Cheshire Lasers, we have a Dermagenesis machine it delivers a medical-grade Microdermabrasion treatment. Unlike treatments in beauty salons, we are able to remove the entire layer of the stratum corneum if needed. This procedure can be performed on the face, chest, neck, arms or hands.

This enables us to treat various skin conditions as well as improve the appearance of your skin.

What is Microdermabrasion?

Microdermabrasion is when tiny rough grains are used to buff away the top surface layer of skin. Many different products and treatments use this method, including medical procedures, salon treatments and creams and scrubs that you apply yourself at home.

How does Microdermabrasion work?

The skin consists of two main layers, the epidermis and the dermis. The epidermis is the layer closest to the outside world. It’s a set of dead skin cells on top of another layer of cells that are in the process of maturing. The topmost layer acts as a barrier between the outside world and the lower skin layers. It keeps all but the smallest molecules from getting through.

With Microdermabrasion you remove or break up the stratum corneum, the body interprets that as a mild injury and rushes to replace the lost skin cells with new and healthy ones. In the first hour after treatment, this causes mild oedema (swelling) and erythema (redness). Depending on the individual, these side effects can last anywhere from an hour to two days.
This process improves the skin’s surface, and the healing process brings with it newer skin cells that look and feel smoother. The skin’s visible imperfections, from sun damage, blemishes and fine lines, are removed. Also, without the stratum corneum acting as a barrier, medicinal creams and lotions are more effective because more of their active ingredients and moisture can find their way down to the lower layers of skin.

Studies suggest that repeated microdermabrasion treatment at regular intervals may influence the way the lower layers of skin grow, as well, as removing deeper blemishes over time. Some evidence seems to indicate that the rapid loss of skin moisture may be what triggers the lower skin layers to work overtime in speeding healthy cells up to the surface.

Does Microdermabrasion hurt?

The procedure is not very painful and requires no anaesthetic. Microdermabrasion can be used medically for scar removal when the scar is raised above the surrounding skin but is less effective with sunken scars.

What can Microdermabrasion treat?

Microdermabrasion can be used to treat acne, pigmentation, and anti-ageing, but it must be repeated periodically to be effective.

Microdermabrasion aftercare

For best results, we recommend you use post-procedure skin care products.
We recommend you use a recovery cream and an SPF as a minimum.
Using a gentle vitamin C serum will help stimulate new collagen production and enhance the results.

Who may not be suitable for Microdermabrasion?

Active rosacea
Fragile capillaries
Vascular lesions
Widespread acne
Open sores
Skin lesions
Anyone who takes anti-coagulants
Eczema
Dermatitis
Psoriasis
Lupus
Erythematosus
Diabetes mellitus
If you have taken Roaccutane (Isotretinion) in the previous twelve months.

Who performs Microdermabrasion at Cheshire Lasers?

Jade of Beautology provides microdermabrasion at Cheshire Lasers in her beauty room upstairs.

She provides this treatment on its own, or she can combine it with dermaplaning.

How much is Microdermabrasion?

View Jade’s Microdermabrasion Prices at Cheshire Lasers Clinic Here. 

Book Microdermabrasion with Jade